CAIM

CAIM scrl Cookie Policy

Cookies consist of portions of code installed in the browser that assist the Owner in providing the Service according to the purposes described. Some of the purposes for installing cookies may also require the consent of the user.

TECHNICAL

Technical and aggregate statistical cookies

Activities strictly necessary for operation

CAIM scrl uses Cookies to save the User’s session and to carry out other activities that are strictly necessary for the operation of CAIM scrl, for example in relation to the distribution of traffic.

Activities for saving preferences, optimization and statistics

CAIM scrl uses Cookies to save browsing preferences and to optimize the User’s browsing experience. These cookies include, for example, those for setting the language and currency or for the management of statistics by the site owner.

THIRD PARTY

Other types of cookies or third-party tools that may install them

Some of the services listed below collect statistics in aggregate and anonymous form and may not require the consent of the User or may be managed directly by the Owner – depending on how they are described – without the help of third parties.

If among the tools indicated below there were services managed by third parties, these could – in addition to what is specified and also without the knowledge of the Owner – perform User tracking activities. For detailed information on this, we recommend that you consult the privacy policies of the services listed.

Tag management

This type of service is functional to the centralized management of the tags or scripts used on CAIM scrl. The use of these services involves the flow of User Data through them and, if necessary, their retention.

Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

Heat mapping and session recording

Heat mapping services are used to identify which areas of a page are subject to the passage of the cursor or mouse click in order to detect which of them attract the most interest. These services allow you to monitor and analyze traffic data and are used to keep track of User behavior. Some of these services may log sessions and make them available for later viewing.

Hotjar Heat Maps & Recordings (Hotjar Ltd.)
Hotjar is a heat mapping and session recording service provided by Hotjar Ltd. Hotjar respects generic “Do Not Track” headers. This means that the browser can tell the script not to collect any User data. This is a setting that is available in all major browsers. More information on the opt-out from Hotjar can be found here.

Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.
Place of processing: Malta – Privacy Policy – Opt Out.

Interaction with live chat platforms

This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of CAIM scrl. This allows the User to contact the CAIM scrl support service or CAIM scrl to contact the User while he is browsing his pages. In the event that an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, it collects Usage Data relating to the pages in which it is installed. Additionally, live chat conversations may be recorded.

Facebook Messenger Customer Chat (Facebook, Inc.)
The Facebook Messenger Customer Chat is an interaction service with the Facebook Messenger live chat platform, provided by Facebook, Inc.

Personal Data collected: Cookies, Data communicated while using the service, Usage Data and About me.
Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

Interaction with social networks and external platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of CAIM scrl. The interactions and information acquired by CAIM scrl are in any case subject to the User’s privacy settings relating to each social network. In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.

Like button and Facebook social widgets (Facebook, Inc.)
The “Like” button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

Tweet button and Twitter social widgets (Twitter, Inc.)
The Tweet button and Twitter social widgets are interaction services with the Twitter social network, provided by Twitter, Inc.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

SPAM protection

This type of service analyzes the traffic of CAIM scrl, potentially containing Users’ Personal Data, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

Google reCAPTCHA (Google Inc.)
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Use of the reCAPTCHA system is subject to Google’s privacy policy and terms of use.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

Advertising

This type of services allow the use of User Data for commercial communication purposes in various forms of advertising, such as banners, also in relation to the User’s interests. This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below. Some of the services listed below may use cookies to identify the user or use the behavioral retargeting technique, ie display personalized advertisements based on the user’s interests and behavior, also detected outside CAIM scrl. For more information on this, we suggest you check the privacy policies of the respective services. In addition to the possibility to opt-out offered by the services listed below, the User can opt for the exclusion from receiving cookies relating to a third-party service, by visiting the opt-out page of the Network Advertising Initiative.

DoubleClick for Publishers (Google Inc.)
DoubleClick for Publishers is an advertising service provided by Google Inc. with which the Owner can conduct advertising campaigns jointly with external advertising networks with which the Owner, unless otherwise specified in this document, has no direct relationship.
Users who do not wish to be tracked by the different advertising networks can use Youronlinechoices. For an understanding of Google’s use of data, please consult Google’s partner policies.
This service uses the “Doubleclick” Cookie, which tracks the use of @ {replacement missing: it.privacy_policy_page.interpolation.this_applicationp} and the User’s behavior in relation to advertisements, products and services offered.
The User can decide at any time not to use the Doubleclick Cookie by providing for its deactivation: www.google.com/settings/ads/onweb/optout?hl=it.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.

Remarketing and behavioral targeting

This type of service allows CAIM scrl and its partners to communicate, optimize and serve advertisements based on the past use of CAIM scrl by the User. This activity is carried out through the tracking of Usage Data and the use of Cookies, information that is transferred to the partners to whom the remarketing and behavioral targeting activity is connected.

In addition to the possibility to opt-out offered by the services listed below, the User can opt for the exclusion from receiving cookies relating to a third-party service, by visiting the opt-out page of the Network Advertising Initiative.

Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of CAIM scrl with the Facebook advertising network.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.

Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of CAIM scrl with the Facebook advertising network.

Personal Data collected: Cookies and emails.
Place of processing: United States – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.

Remarketing with Google Analytics for display advertising (Google Inc.)
Google Analytics for display advertising is a remarketing and behavioral targeting service provided by Google Inc. that connects the tracking activity carried out by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of CAIM scrl, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.

Google AdWords conversion tracking (Google Inc.)
Google AdWords conversion tracking is a statistics service provided by Google Inc. that connects data from the Google AdWords ad network with actions performed within CAIM scrl.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

Viewing content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of CAIM scrl and interact with them. In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.

Google Maps widget (Google Inc.)
Google Maps is a map viewing service managed by Google Inc. that allows CAIM scrl to integrate such contents within its pages.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

YouTube Video Widget (Google Inc.)
YouTube is a video content viewing service managed by Google Inc. that allows CAIM scrl to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

Instagram widget (Instagram, Inc.)
Instagram is an image viewing service managed by Instagram, Inc. that allows CAIM scrl to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.

CONSENT

How can I express consent to the installation of Cookies?

In addition to what is indicated in this document, the User can manage preferences relating to Cookies directly within their browser and prevent – for example – third parties from installing them. Through the browser preferences it is also possible to delete the Cookies installed in the past, including the Cookie in which the consent to the installation of Cookies by this site is eventually saved. The User can find information on how to manage Cookies with some of the most popular browsers, for example at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.

With reference to Cookies installed by third parties, the User can also manage their settings and withdraw consent by visiting the relative opt out link (if available), using the tools described in the third party’s privacy policy or by contacting the third party directly.

Notwithstanding the foregoing, the User may use the information provided by EDAA (EU), Network Advertising Initiative (USA) and Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. With these services it is possible to manage the tracking preferences of most advertising tools. The Data Controller therefore advises Users to use these resources in addition to the information provided in this document.

GDPR

Data Controller

CAIM scrl 
Via Dino Col, 6R 16149 GENOA (ITALY)

Owner contact email
caim@caim.it

Since the installation of third-party Cookies and other tracking systems through the services used within CAIM scrl cannot be technically controlled by the Owner, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative. To obtain complete information, the User is invited to consult the privacy policy of any third party services listed in this document.

Given the objective complexity surrounding the identification of technologies based on Cookies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of the Cookies themselves through CAIM scrl.

Definitions and legal references

Personal Data (or Data)
Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.

Usage Data
This is information collected automatically through CAIM scrl (also by third-party applications integrated into CAIM scrl), including: the IP addresses or domain names of the computers used by the User who connects with CAIM scrl, the addresses in URI notation ( Uniform Resource Identifier), the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc.) country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference the sequence of pages consulted, the parameters relating to the operating system and the IT environment of the User.

User
The individual using CAIM scrl who, unless otherwise specified, coincides with the Data Subject.

Interested
The natural person to whom the Personal Data refers.

Data Processor (or Manager)
The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Owner)
The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of CAIM scrl. The Data Controller, unless otherwise specified, is the owner of CAIM scrl.

CAIM scrl (or this Application)
The hardware or software tool through which the Personal Data of Users are collected and processed.

Service
The service provided by CAIM scrl as defined in the relative terms (if available) and on this site / application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended as extended to all current member states of the European Union and the European Economic Area.

Cookies
Small piece of data stored in the User’s device.

On me
Provides access to the ‘About me’ section of the profile.

Legal references
This privacy statement is drafted on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy statement only concerns CAIM scrl.